Self-Exclusion
If you feel you are at risk of developing a gambling problem or believe you currently have a gambling problem, please consider using Self-Exclusion which prevents you gambling with bet365 for a specified period of 6 months, 1 year, 2 years or 5 years.
If you want to stop playing for other reasons, please consider a Time-Out or using Account Closure.
What happens when you self-exclude?
During a period of Self-Exclusion you will not be able to use your account for betting and gaming, although you will still be able to login and withdraw any remaining balance. It will not be possible to re-open your account for any reason, and bet365 will do all it can to detect and close any new accounts you may open.
You also have the option of selecting which area of the site you would like to limit your access to; either Sports, Casino or both products.
Next steps
Whilst we will remove you from our marketing databases, we also suggest that you remove bet365 from your notifications and delete/uninstall all bet365 apps and downloads as well as blocking/unfollowing bet365 social media accounts. You may also wish to consider installing software that blocks access to gambling websites, click here for more information.
We recommend that you seek support from a problem gambling support service to help you deal with your problem.
You can self-exclude your account in the Gambling Controls section in the Account Menu by choosing Self-Exclusion.
Alternatively you can contact our customer care team for assistance and further information.
Republic of Estonia Tax and Customs Board
Should you opt to self-exclude from bet365, we recommend that you also opt to restrict your access to being able to bet or play online games in Estonia by way of the Estonian Tax and Customs Board.
For further details of how to do this please click here.